Syntel Neos 4016 is a versatile digital EPABX system designed for small to
medium businesses that need reliable, feature-rich telephony. Supporting 4 to 16 extensions and
2 to 4 CO lines, it offers the perfect balance of functionality, scalability, and affordability.
Built for Indian Businesses: Syntel Neos systems are designed specifically for
the Indian market, understanding local business requirements, call patterns, and network
conditions. The Neos 4016 delivers exceptional performance even in areas with unstable power or
varying call volumes.
Scalable Architecture: Start with 4 extensions and expand up to 16 as your
business grows. The modular design allows easy addition of extension cards and trunk cards
without replacing the main system. This protects your investment and ensures your communication
system grows with you.
Key Applications: Small to medium offices (5-15 users), retail stores and
showrooms, clinics & healthcare facilities, educational institutions, hotels & hospitality, call
centers (small), and growing businesses looking for a scalable telephony solution.
Advanced Call Management: The Neos 4016 includes powerful call management
features like auto attendant that greets callers professionally and routes them to the right
department. Multi-level IVR menus ensure callers reach the right person without operator
intervention.
Call Center Ready: Built-in ACD (Automatic Call Distribution) features make the
Neos 4016 suitable for small call centers and customer support teams. Agent login/logout, call
queuing, and real-time statistics help manage customer calls efficiently.
Easy Installation & Management: The Neos 4016 features simple plug-and-play
installation with standard RJ11 connections. Programming can be done through system phones or
via PC using Syntel configuration software, making it easy to set up extensions, call routing,
and other features.
Power Backup Compatible: The system works on 12V DC and can be connected to an
external battery backup, ensuring uninterrupted communication even during power outages - a
critical requirement for Indian businesses.
Day/Night Mode & Holiday Scheduling: The system automatically switches between
day and night call routing modes based on configured schedules. You can also set holiday
schedules to ensure calls are handled appropriately on national holidays and festivals.
Call Detail Records (CDR): Track all calls with detailed reports including date,
time, duration, extension used, trunk used, and call cost. Export CDRs to CSV for billing
analysis and cost optimization.
Why Choose Syntel Neos 4016? Syntel is a trusted brand in Indian telecom known
for reliability, feature-rich products, and excellent after-sales support. The Neos 4016 is
ideal for businesses that need professional telephony with advanced features at a competitive
price point. With over a decade of presence in India, Syntel offers localized support and
understands Indian business needs.
Included in Package: Syntel Neos 4016 Main Unit, Power Adapter, User Manual, CD
with Configuration Software, RJ11 Cables (2 nos.), Wall Mounting Kit.
Optional Accessories: Syntel Display Key Phones, Expansion Cards (4-port
extension card, 2-port trunk card), Voice Mail Module, External Music Source Adapter.
For more details, pricing, or to schedule a demo, please contact our sales team. We provide free
site survey, installation support, and comprehensive training across Maharashtra, Madhya
Pradesh, and Chhattisgarh.
