Syntel NEOS Digital EPABX

Model Series	Syntel NEOS (4S, 6S, 10S, 16S)
Type	Digital TDM/PCM Non‑Blocking EPABX
Max Ports (Expandable)	Up to 256 (model dependent; 4S: 95, 6S: 127, 10S: 161, 16S: 257)
Trunk Interfaces	Analog PSTN, ISDN PRI (E1), SIP, GSM
Extension Interfaces	Analog (SLT), Digital (KTS), IP Phones, Softphones
Auto Attendant	8‑port, 8 different user‑recordable message options
Voice Prompts	Internal voice guidance; bilingual (English & Hindi)
Call Billing	Inbuilt – no extra cost; trunk & extension budgeting
CLI Routing	99 numbers CLI‑based routing
Least Cost Routing	Yes
Conference	8‑party conference with PRI
Call Buffer	10,000 calls
Music on Hold	Default & user‑programmable
Hotel Features	Check‑in/out, floor‑wise room service, HMS integration, room‑to‑room barring, guest name display, bill printout
Subscriber Features	Abbreviated dialing (1100 Nos.), auto call back, call park/pickup, DND, hotline, boss‑secretary, CLIR, walk‑in COS, and many more
Programming	Manual/Bulk via SLT, KTS, PC (HyperTerminal); remote programming via PC
Operating Voltage	180 – 275 VAC, 50 Hz; built‑in battery charging circuit
Temperature	0°C to 50°C
PC Connectivity	RS232
Dimensions (4S)	342 × 318 × 190 mm; 4.8 kg
Dimensions (6S)	342 × 318 × 190 mm; 4.8 kg
Dimensions (10S)	436 × 310 × 210 mm; 8.6 kg
Dimensions (16S)	635 × 333 × 195 mm; 9.0 kg
Certifications	TEC Certified, EMI‑EMC Certified, Safety Certified; available on GEM
Warranty	1 Year Manufacturer Warranty

Expandable to 256 Ports

Future‑proof investment. Expand your system without discarding existing cards – simply add function cards as your business grows, up to 256 ports.

All Trunk Types Supported

Connect analog PSTN lines, ISDN PRI (E1), SIP trunks, and GSM networks. Mix and match to optimise call costs and reliability.

Inbuilt Call Billing & Budgeting

No extra cost for call accounting. Track calls with 10,000 call buffer. Set budgets per extension and trunk, and generate reports – all from the system.

8‑Port Auto Attendant

Eight simultaneous auto‑attendant channels, each with its own user‑recordable greeting. Guide callers efficiently and eliminate missed calls.

Bilingual English & Hindi Prompts

Internal voice guidance in English and Hindi. Users and callers hear prompts in their preferred language, improving experience across India.

Comprehensive Hotel Features

Check‑in/out, room billing, guest name display, floor‑wise room service, room‑to‑room barring, and HMS integration – ideal for hotels and guest houses.

8‑Party Conference (with PRI)

Conduct large conference calls with up to 8 participants using PRI. Perfect for multi‑department meetings and client calls.

Barge‑In & Privacy

Authorised users can barge into an active call with or without tone. Barge‑in protection ensures sensitive conversations stay private.

Day/Night Mode & Scheduling

Automatically switch between day and night service. Define custom routing, greetings, and call handling per time period – manual or automatic.

PC‑Based Console (Optional)

Manage your entire EPABX from a PC with intuitive software. Remote programming capability simplifies administration for multi‑site businesses.

Syntel NEOS Digital EPABX by Arvind Limited is a cutting‑edge, all‑in‑one IP‑Ready communication system designed to meet the evolving voice needs of modern businesses. As part of the trusted Arvind conglomerate (USD 2 billion+ revenue), Syntel brings 30+ years of enterprise telephony expertise to this flagship product. The NEOS system delivers a true digital experience with built‑in features that competitors charge extra for — making professional communication accessible to SMBs, enterprises, hotels, and call centres.

One System, Every Connection: NEOS integrates analog trunks, PRI (E1), SIP trunks, and GSM networks seamlessly. This flexibility allows businesses to choose the most cost‑effective mix of lines, utilise least‑cost routing, and ensure failover connectivity. The system supports analog, digital, and IP extensions, including softphones — so you can deploy the right phone type for each role without being locked into a single technology.

Built‑In Intelligence: An 8‑port auto‑attendant with customisable greetings provides a professional first impression 24/7. CLI‑based routing (99 entries) directs important callers to specific extensions or departments automatically. Bilingual English and Hindi voice prompts guide users and callers in their native language. The inbuilt call billing engine logs every call and allows you to set budgets per extension or trunk — ideal for controlling telecom expenses.

Designed for Indian Conditions: The NEOS operates on a wide voltage range (180‑275V AC) with built‑in battery charging, ensuring reliable performance even during frequent power fluctuations. It functions smoothly in ambient temperatures up to 50°C. Multiple safety and EMI‑EMC certifications, along with TEC approval, attest to its quality and compliance. It's also listed on the Government e‑Marketplace (GEM) for government procurement.

Hotel & Hospitality Ready: The NEOS includes a full suite of hotel features — guest check‑in/check‑out, room‑wise billing, mini‑bar integration, room‑to‑room barring, and HMS (Hotel Management Software) integration. At checkout, it prints bills with the hotel name and guest name. Single‑digit dialing for room services and floor‑wise control make it the ideal EPABX for hotels, resorts, and guest houses.

Why Choose Syntel NEOS? It offers enterprise capabilities without enterprise pricing. The modular design protects your investment; you expand by adding cards, not replacing the whole system. Backed by Arvind's extensive service network and Electro Creators' local support across Maharashtra, Madhya Pradesh, and Chhattisgarh. We provide site survey, installation, configuration, and staff training.

Contact us today for a personalised demonstration, custom quote, or to discuss your specific requirements. We help you select the perfect NEOS model (4S, 6S, 10S, or 16S) for your organisation.